Small & Mid-size Business Support – SMB SmartSource

Total network peace of mind.  Your time is precious.  You have more important issues to deal with than your computer network.  It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely.  Our fully managed program is the ideal solution for any organization like yours, an organization that demands the utmost in network reliability and quality service.

Do these issues plague your business?

  • Downtime impact. Are IT outages distracting your staff from their core focus, or prohibiting them from working efficiently?
  • Amateur help. Is your IT support too often provided by an employee of yours who has another important job to do?
  • IT budget crunch. Under pressure to reduce IT costs, increase value or maximize profitability?

Program Advantages:

  • Lets you focus on your business: We are your networking watchdog, enabling you to focus on your core business activities instead of managing a network or its problems.
  • A true IT partnership: Our goal is to be your outsourced IT department. Be confident that a team of experienced, highly skilled IT professionals will manage and maintain your network.
  • A single monthly price for superior network care: No more guessing what IT support will cost. Receive guaranteed predictability of your IT support costs and avoid high emergency fees. One monthly fee covers all support.

Program Features:

  • Service and Business Continuity
  • 7x24x365 Support Options
  • Windows Patch Verification
  • Deskside Support
  • Unlimited Maintenance and Emergency Support
  • Network Monitoring
  • Warranty Labor for Manufacturers